Effective Date: 15 November 2025

Welcome to www.charlees-closet.co.za (“Website”). These Terms and Conditions (“Terms”) govern your use of our website and the purchase of any products (“Products”) from our online store. By using this Website, you agree to these Terms. If you do not agree, please do not use this Website.

1. Company Information
This website is owned and operated by Charlee’s Closet, registered in South Africa.

2. Products and Availability
We strive to ensure that all products displayed on the Website are available and accurately described. However, product availability is subject to change without notice.

3. Pricing
All prices displayed on the Website are in South African Rands (ZAR) and include VAT where applicable. We reserve the right to change prices at any time without prior notice.

4. Orders and Payment

• Orders are confirmed upon receipt of payment.
• We accept payment via secure online payment gateways, including credit cards, debit cards, and EFT.
• Charlee’s Closet reserves the right to cancel an order if payment is not received or if payment is suspected to be fraudulent.

5. Shipping and Delivery

• We deliver throughout South Africa.
• Delivery times are estimated and may vary based on location and courier availability.
• Shipping costs are calculated at checkout and will be added to your total.

6. Returns and Refunds

• We accept returns within 7 days of delivery, provided the products are unused, unopened, and in their original packaging.
• Custom orders, cut fabric lengths, or special orders cannot be returned or refunded.
• Refunds will be processed once the returned items are inspected and approved.
• Return shipping costs are the responsibility of the customer unless the return is due to a fault on our part.

7. Intellectual Property
All content on this Website, including text, images, graphics, and logos, is the property of Charlee’s Closet and protected by intellectual property laws. No content may be copied, reproduced, or distributed without written permission.

8. Privacy Policy
We are committed to protecting your privacy. Personal information collected during the ordering process will only be used to fulfill your order and communicate with you regarding our products and services.

9. Limitation of Liability
Charlee’s Closet will not be liable for any indirect, incidental, or consequential damages arising from the use of our Website or products purchased.

10. Governing Law
These Terms and Conditions are governed by the laws of the Republic of South Africa. Any disputes will be subject to the jurisdiction of South African courts.

11. Changes to Terms
Charlee’s Closet reserves the right to amend these Terms at any time. Changes will be posted on this page, and your continued use of the Website will constitute acceptance of any changes.

12. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Email: [Insert email address]
Phone: [Insert contact number]
Address: [Insert physical address, if applicable]